Accessibility

Maaspoort is accessible to disabled visitors. Maaspoort has automatic doors to facilitate optimum access to the building. There are two lifts in the building. There is a disabled toilet on each floor.

wheelchair and adapted seats

Wheelchair spaces and adapted seats are available in the theatre halls. If you would like to use one of these seats, please mention this when making your reservation. Reservations for wheelchair and adapted seats can only be made by telephone or at the box office. The number of wheelchair and adapted seats is limited, so it is advisable to reserve in good time. By adjusted seats we mean seats that can also be used to stand next to them.

Hela room
The wheelchair places in the Hela hall are located on the right-hand side of the hall on rows 1 to 3 (and spare seats on rows 4 to 6).
The adapted seats (possibility to stand) are located on the left and right side on the side balcony seat 17.
View the floor plan of the hall here.
Frans Boermans zaal
The wheelchair spaces in the Frans Boermans hall are located on the left and right sides of the hall on row 1.
The adapted seats (possibility to stand) are located on the left and right sides of row 9, seat 1 and seat 35.
View the floor plan of the hall here.
Piet Kingma zaal
There are no fixed wheelchair spaces in the Piet Kingma hall; it is possible to place a wheelchair on the sides of row 1. It is possible to stand at the sides provided this does not obstruct the view of other guests.

Standing concerts
At standing concerts, the hall consists of standing places (without stands). Would you like to attend a concert and are unable to stand for long or do you use a wheelchair? Then book a wheelchair space or a stool. This can only be done by phone at our theatre box office. The number of wheelchair spaces and stools is limited.

accessibility for the blind and visually impaired

We understand the specific needs of blind and visually impaired people and strive to make their theatre visits as pleasant as possible. Here is how we achieve this:

• Personal assistance: Our staff are on hand to accompany blind and visually impaired people to the auditorium and to their seats prior to the performance, if required.
• At audio descriptive performances in cooperation with the "Come and See! " foundation, blind and visually impaired people are guaranteed a seat at the front of the auditorium.
• Do you have a guide dog? Then it is most welcome in our theatre.
• Companions of blind and visually impaired people with a companion pass pay a reduced rate for their seat.
• Enter the auditorium via the ground floor to avoid awkward stairs & foyer crowds.

Additional accessibility measures during performances with blind interpreters:

• Make use of live audio transcription via a blind interpreter.
• Don't fancy the intermission rush? Order your drink in advance.
• Walk around the stage, touch costumes and feel the décor during the 'meet & feel introduction'. This will really give you a good idea of the performance.
• Speak to the cast during the 'meet & feel introduction'. That way you can get a perfect understanding of the characters.

Maaspoort strives to make theatre evenings accessible and enjoyable for everyone, including the blind and visually impaired.

transport

If you have a WMO indication, you can be dropped off and picked up by taxis, Omnibuzz (transport pass) and the Buurtbus at our main entrance on the Oude Markt. When booking a ride with one of the transporters, you should indicate that you hold a WMO indication. You can also be dropped off and picked up by these carriers at our back entrance at Peperstraat 27. There is a (wheelchair) accessible bell platform available. Our hosts and/or ladies will be happy to welcome you there. If you are brought and/or picked up by family/friends and/or a companion, you can be dropped off at the side of the Primark (past the old city wall on the Maaskade). From there, you can reach the main entrance on the Old Market, with a companion if necessary. See the map here.

rollator

Do you use a rollator? Then reserve seats in rows 1 to 6 in the Hela room or row 1 in the Frans Boermans room. Our hosts and hostesses will help you take your seat. Your rollator will be parked near your seat, but not obstructing other guests.

parking

Disabled parking spaces near our theatre are located on the Maaskade (3 units) and in the Q-Park Maasboulevard car park on level -1 (2 units) and level -2 (4 units). View the map here.

hard of hearing

Maaspoort has a portable induction loop system in the Hela hall, the Frans Boermans hall and the Piet Kingma hall that serves to transmit sound without interference. Read more about booking the loop system here.

assistance dogs and guide dogs

Guests assisted by an assistance dog (guide dog, assistance dog, signal dog, guide dog in training) are welcome in our theatre and our Bistro de Luif and Scheuten rooftop bar.

To get a quick idea about the accessibility, accessibility and usability of our theatre, please refer to the website Accessible Venlo www.toegankelijkvenlo.nl. Our building has been examined and assessed by the GTV working group of the Disability Council Venlo on the following aspects: public transport; parking; entrance; horizontal accessibility; vertical accessibility; sanitary facilities; facilities for the blind/ visually impaired; facilities for the deaf/deaf-hearing; is building smoke-free.